Who should determine the appropriate solution when an issue with a subordinate requires more than a simple discussion?

The head of the organization plays a critical role in determining solutions to issues involving subordinates when these matters are complex and cannot be resolved through simple discussion. This is due to several reasons:

Firstly, the head of the organization possesses a broader perspective on the organization’s goals, culture, and the specific context of the issue at hand. They can take into account how various problems may affect the organization as a whole, as well as the implications of any decision made.

Secondly, the head of the organization typically has the authority to implement changes or solutions that may require adjustments to policies, procedures, or resources. This level of authority is essential for ensuring that any proposed solution can be effectively carried out.

Additionally, having someone at the top make these decisions can also lend credibility to the solutions proposed, fostering buy-in from other employees and stakeholders. It ensures that the resolutions align with the strategic objectives of the organization.

This approach contrasts with other roles, such as the subordinate, who might lack the authority or perspective necessary to determine appropriate solutions, as well as immediate supervisors or committees, whose scope may be limited by their individual experiences or organizational hierarchy.